In early 2025, a Kenyan rice processor contacted us, looking for a 20 ton complete rice mill plant.
The customer operates a medium-sized rice processing company, mainly engaged in collecting paddy from local farmers and providing rice milling services for the local market.
Customer requirements
The customer had very clear requirements when choosing the 20 ton complete rice mill plant:
- High output – Capable of processing around 20 tons of paddy per day to meet market demand.
- Stable performance – Reliable operation to ensure continuous rice milling without frequent downtime.
- High rice yield and good quality – Reduce broken rice and improve the overall appearance and taste of the rice.
- Comprehensive production line – Including cleaning, de-stoning, husking, whitening, polishing, grading, and packaging.
- After-sales support – Require installation guidance, training, and long-term spare parts supply.
Solutions we provided
Based on the customer’s requirements, we recommended the 20 ton complete rice mill plant, which includes:
- Paddy cleaner – For removing impurities such as straw, dust, and stones.
- Destoner – Ensures high purity of paddy before husking.
- Rice husker – Efficiently removes husks while minimizing breakage.
- Paddy separator – Effectively separates brown rice from husks.
- Rice whitener & polisher – Produces bright, high-quality rice.
- Rice grader – Sorts rice into whole grains and broken rice.
- Rice packing machine – For automatic weighing and bagging.
We also provided a customized plant layout design, considering the customer’s factory space. Additionally, our engineers offered installation guidance, training for operators, and a maintenance manual to ensure smooth operation.
Implementation process
After finalizing the order, we arranged for production, testing, and packaging of the 20 ton complete rice mill plant. The machine was shipped to Mombasa Port, Kenya. Our technical team provided online and on-site installation support and trained local workers on how to operate and maintain the equipment.
Within a short time, the production line was successfully commissioned, achieving smooth and efficient rice processing.
Customer feedback
The Kenyan customer was very satisfied with the 20 ton complete rice mill plant. After putting the equipment into use, the plant consistently achieved the expected output of 20 tons per day. The finished rice was of excellent quality, with fewer broken grains and higher market value.
Conclusion
This successful case in Kenya demonstrates the high efficiency and reliability of our 20 ton complete rice mill plant. With advanced rice milling technology, professional after-sales service, and customized solutions, we continue to help customers worldwide improve rice production and achieve long-term success.